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To remain relevant in a rapidly changing environment, physical stores need to make some adjustments when it comes to customer experience. More digital interaction has reshaped their expectations. This means physical stores need to blend online and offline marketing methods effectively if they want to keep satisfying customer expectations. Customers expect to find information online Customers want to visit an online website even when they intend to visit a physical store. They want to look at a product range, compare prices, and create shopping lists from their mobile phones. Physical stores need to invest more time in online marketing if they want ...
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Hotels across the world are evolving at a higher rate to stay relevant or counter the stiff competition. Today customer interaction is taking place online more often, not only because we are amid coronavirus but also due to advancing technology. A lot of payments have been processed after verifying the respective customers through digital identification methods. The kind of software used matters a lot and should support strong ID verification plans for various reasons. Here are five strong reasons why your hotel needs a strong ID verification plan. Prevent exposure to various fraudulent activities It is arguably the biggest reason why your hotel ...
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